Frequently Asked Questions

The inventory that's shown is real-time based on orders that have processed. 

Most in-stock orders ship with-in 1 to 2 business days (inventory permitting). Depending on your shipping method, your order should be delivered within 1 to 4 business days after it ships. 

Yes. Once logged in, you can click on the "My Account" link and view your account. From here you can access your order history by clicking "Order Status".

Once logged in, you can click on the "My Account" link and view your account. From here, you can update your account information by clicking "Update Account".

Once logged in, you can click on the "My Account" link to view your account. From here, you can change your password by clicking "Reset Password".

Unfortunately, no. All deliveries will come via FedEx/UPS and must be delivered to a physical address.

If there is an item that isn't shown on this site that you have interest in ordering, contact your Delta representative at The Icebox and they can work with you to make sure your project is handled to perfection. We'll be happy to assist you!

Contact your Delta representative at The Icebox and they can work with you to make sure your project is handled to perfection.

To deactivate your account, please contact customerservice@iceboxmail.com. Our Customer Service Team will delete your login credentials to the website and deactivate your credit card on file.

Yes. Please contact us by email or by phone at 404-665-2440.